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Data Privacy & Security

At Nadstans, we believe transparency is the foundation of trust. This policy outlines exactly how we collect, process, and protect your personal information when you interact with our studio's digital ecosystem.

Data protection visualization

Information We Collect

Account Information

When you register with Nadstans, we collect identifiers including your full name, email address, and business affiliation. This data enables personalized project collaboration and secure authentication via encrypted tokens.

  • Full legal name
  • Business email
  • Billing address

Technical Metadata

Our servers automatically log standard technical data to maintain service quality and security. This includes IP addresses, browser fingerprints, and interaction timestamps used solely for diagnostic purposes.

  • IP address & location
  • User agent strings
  • Session duration

Behavioral Analytics

  • Click heatmaps
  • Feature adoption
  • Error tracking

How We Use Your Data

Nadstans processes personal information exclusively for legitimate business purposes. We never sell your data to third parties or use it for unsolicited marketing.

1

Service Delivery

To provide our development services, manage contracts, and deliver technical assets to your specifications.

2

Security & Fraud Prevention

To detect and prevent unauthorized access, cyber threats, and maintain the integrity of our infrastructure.

3

Communication

To respond to inquiries, send project updates, and provide technical support via email or phone.

Data Retention Policy

Enterprise-Grade Security

Nadstans implements multiple layers of security controls to protect your information against unauthorized access, alteration, disclosure, or destruction.

AES-256 Encryption

All data at rest encrypted with industry-standard algorithms

TLS 1.3 Transport

Secure communication channels with perfect forward secrecy

Role-Based Access

Granular permissions ensure minimal data exposure

Continuous Auditing

Regular penetration testing and security assessments

Your Privacy Rights

Right to Access

Request a comprehensive copy of all personal data we hold about you. We'll provide this in a structured, machine-readable format within 30 days of verification.

Right to Rectification

Correct any inaccurate or incomplete information. You can update your account details directly through the client portal or contact us for system-level changes.

Right to Erasure

Request deletion of your personal data when it's no longer necessary for the original purpose. Some legal obligations may require extended retention.

Right to Data Portability

Transfer your data to another service provider. We'll facilitate this process and ensure no data loss during migration.

Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at info@nadstans.com or call +62 8615095400 during our working hours (Mon-Fri: 9:00-18:00 WIB).

We'll respond within 72 hours and verify your identity before processing any requests to prevent unauthorized access.